Prompts
Every prompt the platform uses, versioned and swappable per environment.
System prompt
Top-level persona and behavior rules.
No prompt saved
Prompts will be editable here.
Agent prompt
Agent-specific instructions and tools.
No prompt saved
Prompts will be editable here.
Conversation rules
Turn-taking, interruption, disallowed topics.
No prompt saved
Prompts will be editable here.
Greeting prompt
What the agent says when a call connects.
No prompt saved
Prompts will be editable here.
Fallback prompt
Response when the agent has nothing to say.
No prompt saved
Prompts will be editable here.